Privacy policy

1. General information
ERS Railways B.V. recognizes and respects the privacy of our customers. Your privacy is important to ERS Railways B.V. and therefore the ERS Railways B.V. is committed to respecting your privacy and the confidentiality of your personal data. This privacy policy ("Privacy Policy") gives an account of which personal data are collected when you access our website ("Web Site") and use our any of services ("Services") and of how such personal data are processed by ERS Railways B.V.. By visiting the Web Site, you signify your acceptance of the terms of ERS Railways B.V. Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Web Site.

2. Collection of personal data
You will be informed prior to any collection of personal data when you use the Web Site or Services. We do not collect personal data about visitors to this Web Site unless provided voluntarily. The personal data collected via the Web Site may include your name and email address and similar contact information as well as other data relevant for the use of our Services. We will not use your personal data for marketing purposes without your express prior consent hereto.
This site is a general audience site, and ERS Railways B.V. does not knowingly collect personal data from any person under the age of 18 without parental consent.


3. Use of your personal data
We collect your personal data for the purpose of providing you with our Services and to accommodate your requests or inquiries. E.g. if you send email inquiries to ERS Railways B.V., your personal information, including your email address, will be used only for the purpose of responding to your inquiry. Furthermore, we collect your personal data in order to conduct statistical analysis pertaining to the use of the Web Site. These statistics are used to better serve our customers.
ERS Railways B.V. is an international orientated company and personal data collected by the ERS Railways B.V. through this Web Site may be transferred among our affiliated companies and branch offices outside the European Economic Area (EEA). By submitting data on this Web Site, you consent to such transfer. Other than to data processors as indicated above the ERS Railways B.V. will not transfer your personal data to any third party outside ERS Railways B.V. without the collection of your express prior consent hereto unless obligated to do so under applicable law.

4. Cookies
ERS Railways B.V. may use information storage (commonly known as cookies) to allow you to use our site more easily and to allow us to keep track of certain statistical information that helps us improve our site. Our cookies do not contain personally identifiable data. Most browsers are initially set to accept cookies. If you wish, you may instruct your internet browser to prevent cookies from being used and to delete existing cookies. However, please note that the high quality of our Web Site may be reduced as a consequence hereof. Please refer to the help guide for your browser for further guidance.

5. Security
ERS Railways B.V. takes all appropriate organisational and technical security measures to protect your personal data and has thus, implemented necessary security measures in order to safeguard your data.

6. Access to your personal data etc.
You have the right to gain access to the data processed about you, however, with certain legal limitations. You also have the right to object to the processing of your personal data and to rectify the data processed if relevant.
If you wish to exercise your right of access to your personal data, to object to the processing or to rectify processed data please mail to info-eu@ersrail.com.

7. Modifications to the Privacy Policy
We reserve the right, at our sole discretion, to change, modify, add or remove portions from this Privacy Policy at any time. Your continued use of the Web Site following the posting of changes to these terms means you accept these changes.

If you have any questions about this Privacy Policy please mail to info-eu@ersrail.com.